Choice Home Warranty Reviews: 9,037 User Ratings

But AFC Home Club actually guarantees their work for the life of your contract, which is incredible. Also, AFC Home Club’s $60 service fee is among the lowest in the industry. However, Choice is available in all 50 states, whereas AFC Home Club doesn’t offer warranties in California, South Carolina, or Hawaii. Ahome warranty service planis a form of protection homeowners rely on when facing an expensive repair or replacement on a system or appliance. When this optional policy is purchased, plans cover parts and components necessary for the operation of select equipment.

choice home warranty yelp reviews

This investment didn't help my household AT ALL. I had them for a year and dumped them after they tried to screw me on a repair. They're great until you submit a claim and then will try to wiggle out of paying. The State of New Jersey fined them nearly $800,000 for running a scam on customers.

Location & Hours

In some cases, the systems in your house may not share the same warranty caps as appliances. Choice Home Warranty caps out repairs and service on plumbing, electrical systems, and ductwork at $500. For each service Choice Home Warranty offers, whether it be repairs, replacement, diagnosis or access, the company’s service contract states that the company will not pay for any costs beyond $1,500. After the repair costs exceed $1,500, the customer is responsible for the rest of the bill. This likely means that most common repairs and replacements will be completely covered by the Choice Home Warranty, unless you require serious, major repairs. Choice waives the first month’s contract fee with the purchase of a single payment plan.

choice home warranty yelp reviews

What kind of coverage caps does Choice Home Warranty have in place that limit its responsibility to help customers pay for repairs? Choice Home Warranty is one of the leading providers of home coverage plans in the country. They offer a wide range of plans to help insure, replace, and maintain various systems in the home, as well as appliances and other items in the home that are not typically covered by home insurance. Most plans from Choice Home Warranty have a flat $85 service call fee per claim. You pay this fee to the service provider who comes to your home. If the cost of a repair or replacement exceeds the coverage limit, the customer is responsible for paying the difference.

Basic Plan

The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. If your household appliance or system needs replaced they will... This is not just a disgruntled customer view. Factual data based on actual experiences with this and American home shield.

choice home warranty yelp reviews

Both plans cover household items regardless of age. Customers can make claims 24/7 through the online account center or by phone. Choice Home Warranty plans are available in all states except California and Washington, but it has partnered with a company to provide Choice Home Warranty-branded products in California. Choice Home Warranty offers existing homeowners two plans, each of which cover a mix of systems and appliances.

Choice Home Warranty exclusions

I will start by saying I hate sales calls, but this one turned out very well. The representative listened to my complaint about calls and went on to offer solutions to my issues and an excellent offer. The rep, Reshawn Williams, was polite, professional and most importantly, in this case, helpful. I trust this will be the start of a long term agreement and service. I called this month for service and the technician came and preformed excellent service.

Choice Home Warranty offers some of the most comprehensive plans in the industry, along with an affordable service fee and a respectable workmanship guarantee. But the feature that makes Choice stand out from the crowd is its lightning-fast claims processing, thanks to Choice’s investments in technology and customer service. Choice Warranty reviews on ConsumerAffairs also indicate largely positive experiences from customers.

Choice Home Warranty vs. Competition

Compare what this warranty company offers to what you need and be sure to get multiple quotes before you decide. How much does it cost to sign up for a plan with one of the best home warranty companies in Texas, Tennessee, New York and just about any other state? The Basic Plan has a monthly cost not published by the warranty provider, but if you buy the annual plan, it will come to less for the year overall. Check above to see our breakdown of what’s included in the Basic Plan. It’s considered a fairly complete plan and offers more than what you might find with many of the competitors’ basic plans. Claim policy N sept 2022 I filed a claim with choice home warranty for a water leak from the upstairs toilet to my downstairs bathroom they sent out panthers plumbing ).

choice home warranty yelp reviews

You can add on as many as you want, making it as comprehensive as you like and leaving little chance that you will ever have to pay for any repairs, maintenance, or replacements on your own. It’s a smart idea to read over the warranty information and details carefully before making a decision on a plan and add-ons. You may not need certain coverage, depending on what the warranty already covers. As you can see, the add-ons that Choice Home Warranty offers cover some additional components related to what is already covered in the primary plans. If you’re looking for a quick answer rather than having to read through this entire review, we’ve rated Choice Home Warranty as 95% out of a possible 100% in overall quality. They scored extremely well in categories like customer service, plan options, add-ons, and pricing.

Cancellation Policy

It was only $800,000 fine yet is still indicative of the company itself. That's code for they found ways to not pay claims well not violating the law. Or at least a different way to get away with it.

choice home warranty yelp reviews

I stayed in contact with panthers plumbing for over a month. Panthers sent me a text message saying choice had... The 1st technician they sent to my house came late at night and would not tell me what was going on with my dryer. The 2nd technician came told me I needed a computer. He told me he was not putting it because choice owes him money. I am not sure what I had to do with that but I called choice and he came out and dryer still noy working.

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